Boston, October 9, 2025
News Summary
RapidWorks has named Matt DePaolis as president following its acquisition of CRO Software, a provider of waste management and recycling technology. The move is designed to expand RapidWorks’ product suite into waste management and scale its field management platform across heavy-equipment service verticals. RapidWorks highlights a combined offering that includes Rapid ERP, CRO Software, Visual Dispatch, and Rapid Fleet to address dispatch, compliance, and field operations needs for sectors such as concrete pumping, crane services, hydrovac excavation, and waste management. Leadership additions and increased investor support aim to accelerate product innovation and market expansion.
RapidWorks names new president as it expands into waste management after CRO Software acquisition
Updated: October 9, 2025 @ 6:24 am. A Boston-based field software company has moved to strengthen its executive team and broaden its market reach following a recent acquisition. The most immediate change is the appointment of a new president, a step the company says supports accelerated growth across heavy-equipment service verticals including waste management.
Top takeaway
The company appointed Matt DePaolis as President after acquiring CRO Software, a provider focused on waste management and recycling technology. The move is positioned as a major step to expand capabilities and market reach into the waste management industry while scaling existing products and services for heavy equipment service providers.
Key facts at a glance
- RapidWorks announced the appointment of Matt DePaolis as President.
- The appointment follows RapidWorks’ acquisition of CRO Software, a leader in waste management and recycling technology.
- RapidWorks stated it is entering “a new phase of rapid growth and market expansion.”
- RapidWorks’ stated mission is “to be the field management platform for all heavy equipment service providers.”
- RapidWorks is the leading provider of field management solutions for heavy construction equipment service providers and serves customers across North America, Europe, and Australia.
- Company products include Rapid ERP, CRO Software, Visual Dispatch, and Rapid Fleet.
What the leadership change means
The new president brings a mix of field experience and software leadership. His background includes starting as a software engineer, working in the field as a general contractor building homes, joining an early field-management software innovator later acquired by a major design software firm, and most recently leading a retail SaaS firm through a period of rapid growth that ended in acquisition earlier this year. Company leaders view this blend of hands-on construction experience and SaaS operations as useful for scaling product innovation, customer services, and operational execution across multiple verticals.
Why the CRO Software deal matters
The acquired company is described as a leader in waste management and recycling technology. It was founded in 2013, is headquartered in Calgary, and serves 300 customers across North America. Leadership from the acquired firm and RapidWorks say the acquisition will expand RapidWorks’ footprint into the waste management industry and provide the acquired company with resources for faster scaling while retaining its product identity to serve existing customers.
Market reach and products
The combined portfolio is intended to address dispatch, compliance, fleet maintenance, operator management, quote-to-payment, and CRM needs for firms in concrete pumping, hydrovac excavation, crane services, and waste management. RapidWorks offers a suite of tools, including Rapid ERP, Visual Dispatch, and Rapid Fleet, alongside telematics and mobile apps, to help heavy-equipment service companies improve accuracy, increase utilization, and get paid faster.
Growth and investment
Senior leadership reported notable growth in recent years, with the CEO reporting the company has tripled in size during his tenure. Investors have increased their backing to support expansion, and both the company and the acquired firm plan targeted investments in product innovation and customer support enhancements to accelerate development and service capabilities.
Operational notes
Executives from the acquired firm will remain in operational roles to manage day-to-day business and maintain continuity for existing customers. The acquisition is described as a way to bring more resources and structured processes to the waste market while enabling faster product development for that sector.
Context and recent history
This move follows earlier acquisitions intended to widen market coverage, including a prior deal for a crane services software provider that increased the company’s presence in crane, concrete pumping, and hydrovac markets. The new president will oversee efforts to scale sales, product, and service operations across the expanded portfolio.
Weather
Plentiful sunshine. Forecast: High 69F with winds NE at 10 to 15 mph, clear sky. Overnight low 39F with winds light and variable.
FAQ
What did RapidWorks announce?
RapidWorks announced the appointment of Matt DePaolis as President.
What acquisition followed the appointment?
The appointment follows RapidWorks’ acquisition of CRO Software, a leader in waste management and recycling technology.
What mission has RapidWorks stated?
RapidWorks’ stated mission is “to be the field management platform for all heavy equipment service providers.”
How does RapidWorks describe its market position?
RapidWorks is the leading provider of field management solutions for heavy construction equipment service providers.
Where are RapidWorks’ customers located?
RapidWorks has customers across North America, Europe, and Australia.
What products are included in RapidWorks’ portfolio?
RapidWorks product and solution names listed include Rapid ERP, CRO Software, Visual Dispatch, and Rapid Fleet.
What did the company report about its recent growth?
In the company CEO’s two years as CEO of RapidWorks, the company has tripled in size.
What is the origin and scale of CRO Software?
CRO Software Solutions is headquartered in Calgary, founded in 2013, and CRO now serves 300 customers across North America.
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Key features table
Feature | Description |
---|---|
Leadership | Appointment of Matt DePaolis as President to scale product innovation, go-to-market, customer services, and operations |
Acquisition | Acquisition of CRO Software to expand into waste management and recycling technology |
Products | Rapid ERP, CRO Software, Visual Dispatch, Rapid Fleet, telematics and mobile apps for field operations |
Markets served | Concrete pumping, hydrovac excavation, crane services, waste management, and other heavy-construction trades |
Customer footprint | Customers across North America, Europe, and Australia |
Growth | Company reported it has tripled in size during the CEO’s two-year tenure; investors increased support for expansion |
CRO scale | CRO founded in 2013, headquartered in Calgary, serves 300 customers across North America |
Deeper Dive: News & Info About This Topic
Additional Resources
- Recycling Today: RapidWorks appoints DePaolis president
- Wikipedia: RapidWorks (search)
- PR Newswire: RapidWorks appoints Matt DePaolis as President
- Google Search: RapidWorks Matt DePaolis
- Waste Today Magazine: RapidWorks expands into waste management with CRO Software acquisition
- Encyclopaedia Britannica: waste management software (search)
- PR Newswire: RapidWorks acquires FleetCommand
- Google Scholar: fleet maintenance software heavy equipment
- PR Newswire: RapidWorks acquires Visual Dispatch
- Google News: RapidWorks Visual Dispatch acquisition

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