Austin, Texas, October 5, 2025
News Summary
Two unrelated Austin tech firms, one providing construction software and the other powering a social services platform, emphasize mission and people-first culture to attract and retain talent. HCSS focuses on customer excellence and employee wellbeing through an employee experience team, cultural events and HR practices that treat staff as customers. Findhelp prioritizes accurate program curation and long-term solutions to connect people to social services with dignity, attracting employees driven by impact. Both companies show that clear mission, deliberate internal practices and supportive teams shape hiring, daily work and meaningful outcomes for communities.
How two Austin tech firms are building mission-driven workplaces that put people first
Lead: Two unrelated Austin tech companies are focused on connecting people to what they need and building workplace cultures that keep employees engaged. One company makes software used by construction firms that build critical infrastructure, while the other runs a platform that helps people find social services. Both emphasize large-scale problem solving, people-first values, and hands-on employee support.
Top takeaways
– HCSS develops software for construction companies that build critical infrastructure such as roads, dams, bridges and airports.
– Findhelp is a platform that helps people access social services, including programs related to food, housing, healthcare and financial support.
– Both companies aim to solve large-scale problems and emphasize putting people first.
What leaders and staff say about working there
HCSS stresses internal care as the foundation for customer care. HCSS’s stated mission is to help customers achieve excellence through our proven, customer-centric, end-to-end solutions and exceptionally helpful service, while providing a great life for our employees. Company leadership makes deliberate efforts to ensure the team feels supported, included, heard and valued, and that internal policies enable employees to better care for customers.
The company recently launched an employee experience team. The HCSS interviewee leads a newly launched employee experience team (launched this year). That team’s goal is to build a culture where everyone feels comfortable being themselves. Many events at HCSS begin as employee ideas; management tries to make those ideas happen with festivals, wellness activities and cultural celebrations. The HR role is framed as closely connected to the mission, with HR treating employees as customers by providing care, support and a high standard of service.
Findhelp’s mission is central to every role. Findhelp was founded to connect all people in need to the programs that serve them with dignity and ease. The Findhelp platform enables community organizations, governments and businesses to manage and coordinate care. The product focus includes maintaining the largest and most engaged network of social programs. Staff who work on the curation team add new programs and keep existing programs accurate; each program added or updated directly impacts the quality of the network and helps seekers connect with resources that meet their needs.
Why employees join and stay
People cite mission alignment as a major draw at both companies. At HCSS, the mission and culture were major reasons an employee joined, and the “award-winning culture” reputation continues to ring true years later. The HCSS interviewee described the mission as a genuine, lived-out way of working and supporting each other. HCSS advice to job seekers centers on authenticity: the company looks for real people who know what they bring to the table and who are open about what they’re still learning.
At Findhelp, many employees have personal stories about what brought them to the company, and many are united by a desire to power the American social safety net. The Findhelp interviewee was drawn by the chance to work on long-term solutions rather than short-term fixes. Findhelp advises applicants to bring curiosity, resilience, a willingness to learn quickly, openness to feedback, collaboration, and to stay mission-driven.
Day-to-day impact and standards
HCSS positions employees to deliver consistent, helpful service to customers who build public works. HCSS said it supports employee growth and is not looking for perfect resumes but for real people excited to be part of a caring team. Findhelp’s curation work has tangible results: the Findhelp interviewee recalled creating a new program for a food pantry and realizing that program could help someone eat that day. Findhelp emphasized that employees are not just checking boxes but solving meaningful problems and helping people access needed resources.
Workplace advice for applicants
HCSS: Be yourself. Authenticity is valued and the company seeks people who are excited to learn. Findhelp: Be prepared to do amazing work and be held to a high standard; passion, adaptability and a commitment to excellence help new hires thrive.
Wider workplace context
Separately, a weeklong factory-wide shutdown at an Austin-area auto plant included training events for staffers who did not take time off. A session recorded during the shutdown asked employees to reflect on their team culture and discussed burnout, turnover, and the responsibility of leaders and staff to shape workplace culture. The shutdown also included trainings on efficiency and environmental health and safety. Multiple workers described the training week as unusual for that employer. Responses in the piece have been edited for length and clarity.
Hot Headlines and local notes
Local business and events items reported alongside these company profiles included several community and industry updates, such as: ACC boasts great company culture, says Forbes; a new sports bar opened in Cedar Park called The All Good; Bon Appétit named a Buda restaurant among eight most anticipated openings; a Texas music and BBQ festival in Brownwood; 17 Austin businesses participated in a food and drink showcase at The Domain; five Austin suburbs were featured on WalletHub’s 2025 list of best small cities in America; and two Austin companies won a state food competition. These items point to a busy local business and cultural scene.
Why this matters
Both companies demonstrate that mission-driven work and a focus on employee experience can coexist with rapid growth. For job seekers and community partners, the examples show that investing in staff care and data-driven program curation can lead to measurable impact for customers and community members alike.
FAQ
Q: What is HCSS’s stated mission?
A: HCSS’s stated mission is to help customers achieve excellence through our proven, customer-centric, end-to-end solutions and exceptionally helpful service, while providing a great life for our employees.
Q: What does Findhelp say its mission is?
A: Findhelp was founded to connect all people in need to the programs that serve them with dignity and ease.
Q: What does the Findhelp platform enable?
A: The Findhelp platform enables community organizations, governments and businesses to manage and coordinate care.
Q: What product focus does Findhelp have?
A: Findhelp’s product focus includes maintaining the largest and most engaged network of social programs.
Q: What new team did HCSS create this year?
A: The HCSS interviewee leads a newly launched employee experience team (launched this year).
Q: Have responses in the piece been edited?
A: Responses in the piece have been edited for length and clarity.
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Key features at a glance
| Feature | HCSS | Findhelp |
|---|---|---|
| Mission focus | Help customers achieve excellence and provide a great life for employees | Connect all people in need to the programs that serve them with dignity and ease |
| Main product | Software for construction companies building critical infrastructure | Platform that helps people access social services (food, housing, healthcare, financial) |
| People-first practices | Employee experience team, employee-driven events, HR treats employees as customers | Curation team adds and updates programs, focus on accuracy and impact |
| Advice to job seekers | Be yourself; bring authenticity and eagerness to learn | Bring curiosity, resilience, willingness to learn quickly, and stay mission-driven |
| Noted impact | Improved workplace belonging and visible employee enjoyment | Directly helps people access resources such as food and housing through program listings |
Deeper Dive: News & Info About This Topic
Additional Resources
- Built In Austin: Two Austin tech companies put people first
- Wikipedia: Company culture
- CultureMap Austin: Best company culture (popular stories)
- Google Search: best company culture Austin
- AOL: Austin companies with best corporate culture
- Google Scholar: employee experience
- CultureMap Austin: Forbes best employers in Austin
- Encyclopedia Britannica: Austin, Texas
- MSN: Austin companies with the best corporate culture
- Google News: Austin companies best corporate culture
Author: Construction TX News
TEXAS STAFF WRITER The TEXAS STAFF WRITER represents the experienced team at constructiontxnews.com, your go-to source for actionable local news and information in Texas and beyond. Specializing in "news you can use," we cover essential topics like product reviews for personal and business needs, local business directories, politics, real estate trends, neighborhood insights, and state news affecting the area—with deep expertise drawn from years of dedicated reporting and strong community input, including local press releases and business updates. We deliver top reporting on high-value events such as the Texas Construction Expo, major infrastructure unveilings, and advancements in construction technology showcases. Our coverage extends to key organizations like the Associated General Contractors of Texas and the Texas Building Branch, plus leading businesses in construction and real estate that power the local economy such as Austin Commercial and CMiC Global. As part of the broader network, including constructioncanews.com, constructionnynews.com, and constructionflnews.com, we provide comprehensive, credible insights into the dynamic construction landscape across multiple states.
